
Privacy Policy for the Metrick App
Learn about how Metrick Mobile App keeps your data safe.
Last Updated: 15 July 2025
Welcome to the Metrick app, developed and managed by Metrick Limited ("we", "us", or "our"). We are committed to protecting your privacy and ensuring your personal data is handled responsibly.
1. What Type of Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information
Name (when provided)
Email address (when contacting us or subscribing)
Location data (with permission)
Technical and Usage Data
Device type and operating system
IP address
Usage patterns (e.g. buttons clicked, pages viewed)
Cookies and similar technologies
Social Media Information (if connected)
If you link your Facebook account or use other social platforms within the app, we may access:
Basic profile info (name, photo, locale)
Likes, check-ins, and photos
Email (if permission is granted)
2. How We Collect Information
We collect data in the following ways:
When you use the app
When you contact us via email or support
When you connect a social media account
When you enable location permissions
Automatically, through cookies or analytics tools
3. Why We Collect This Information
We use the information to:
Deliver app features and personalise your experience
Recommend funding based on your preferences or location
Send notifications, newsletters, or updates
Provide customer support
Comply with legal or regulatory obligations
Analyse user activity to improve functionality and security
4. Where We Store Your Information
Your data is stored on secure servers in the UK and EU through trusted providers. Our operations are based at:
Metrick Limited Langton Business Centre,
Durham Way S,
Newton Aycliffe,
DL5 6BL
We take technical and organisational measures to secure your information against loss, misuse, and unauthorised access.
5. How We Share Your Information
We do not sell your personal data. We may share your data with trusted third parties only when necessary to operate the app or when required by law. This includes:
Hosting and cloud service providers
Customer support platforms
Analytics and tracking providers
Legal or regulatory authorities (when required)
6. Cookies and Tracking Technologies
We use cookies and similar tools to:
Save your preferences
Understand usage and improve performance
Track the effectiveness of updates or content
You can control cookie use through your device settings or browser preferences.
7. How We Communicate With You
We may contact you to:
Respond to support requests
Send service updates or feature alerts
Share relevant news or opportunities (with your consent)
Address policy changes or legal requirements
You can unsubscribe or adjust preferences at any time.
8. Your Rights
As a user, particularly under UK GDPR and EU GDPR, you have the right to:
Access, correct, or delete your data
Withdraw consent at any time
Restrict or object to data processing
Request a copy of your personal data
File a complaint with a data protection authority
To exercise any of these rights, please email us at info@metricklimited.
9. Protecting Children's Privacy
Our app is not directed at users under 16. We do not knowingly collect data from children. If you are a parent or guardian and believe we have collected data from a minor, please contact us immediately.
10. Updates to This Policy
We may revise this Privacy Policy from time to time. Changes will be posted in the app and on our website, with the updated date. Continued use of the app after changes means you accept the revised policy.



